We value our players and always strive to provide you with accurate information. If you notice something that’s incorrect on one of our pages, you can submit a correction.
Corrections Policy
We require certain information before starting the correction process, including your name, email address, a description of the change, and any supporting documentation (e.g screenshots).
Our commitment to accuracy
At DingoSweeps, we work tirelessly to provide you with accurate information. We get our information through various sources, including sweepstakes administrators, third-party sources, and player reviews. We are constantly updating pages based on our own research to keep players informed.
What we correct (and what we don’t)
Factual errors (bonuses, terms, payment methods, redemption rules)
At DingoSweeps, we make substantive corrections that could otherwise breakdown the integrity of our site and the trust readers have. We immediately correct changes to deadlines, incorrect bonus information, and T&Cs updates.
Additionally, if the “no purchase necessary” status changes, we change this right away. We don’t consider change requests regarding official rules and legal terms, as these documents are legally binding and can’t be modified.
Odds of winning won’t be considered either, as they’re mandated by law for accuracy, and we can’t adjust this. When a sweeps contest has expired, we don’t make corrections unless it would affect the integrity of a sweeps site’s data. We also won’t amend the privacy policies of third-party sponsors. In this case, the user must contact the sponsor directly.
Typos/formatting vs substantive errors
We won’t make changes to promotional verbiage, as we choose our words carefully to avoid misleading readers. While you may not agree with our formatting, we don’t consider these changes a priority. However, substantive errors are much more serious, and we aim to address them immediately. These include errors that undermine our reliability, such as omissions or major mistakes. Examples of this would include a sweepstakes casino failing to meet jurisdictional compliance standards.
Opinions and reviews (how we handle disputes)
While we value our players’ opinions, we only update information if underlying facts change. When we receive your request, we will acknowledge it has been received within 48 hours. When a change is significant, we place a note on the page to let returning players know what we changed and the change date.
How to request a correction
What to include in your message
When requesting a correction, please include your name, email address, details of the correction, and any documentation to prove your findings. This could be messages or emails sent to you via email, information in the T&Cs, or something published directly on the site. Take screenshots as proof.
Where to send it
You can send us your correction request by clicking on the “Contact Us” button or by going to our discussion forum.
Our correction process
How we verify claims (sources, screenshots, operator terms)
We verify claims by looking at sources, including contacting the sweepstakes casino directly when applicable. We may contact customer support to find out the details. Additionally, screenshots and reviewing the T&Cs on a site help us verify claims. We also cross-reference in-apps, official announcements, and user reports to see if they corroborate your findings.
Timeframes and outcomes
We will acknowledge your correction request within 2 business days while we aim to resolve it between 7- 10 business days.
How we label changes (updated date, changelog note)
When there’s a significant change, we create an “update” note on the page to let readers know what the change is, along with the date.
Updating evergreen content
Scheduled reviews vs reactive updates
We schedule reviews every 3 months to see if any updates are needed. However, reactive updates occur regularly based on information we receive from sweepstakes administrators, third-party sources, and players. Certain information needs to be changed immediately, as it otherwise may be misleading to players.
FAQs
Can I ask you to remove negative feedback about a brand?
No, we publish our information based on facts that come from reputable sources. Removing negative feedback about a brand goes against our integrity.
Do you notify readers when you update a page?
Yes, we prominently place a note on the page so readers know that a change has been made. We include what’s been changed and the date of the change.